In the event of a dispute, the consumer may resort to a Consumer Dispute Resolution Centre:

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CNIACC - NATIONAL CENTER FOR INFORMATION AND ARBITRATION OF CONSUMER CONFLICTS

www.cniacc.pt

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COIMBRA DISTRICT CONSUMPTION ARBITRATION CENTER

www.centrodearbitragemdecoimbra.com

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LISBON CONSUMER DISPUTE ARBITRATION CENTER

www.centroarbitragemlisboa.pt

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CONSUMER DISPUTE ARBITRATION CENTER OF THE AUTONOMOUS REGION OF MADEIRA

www.srrh.gov-madeira.pt/Inicio/tabid/292/default.aspx

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PORTO INFORMATION AND ARBITRATION CENTER

www.cicap.pt

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VALE DO AVE INFORMATION AND ARBITRATION CENTER

www.triave.pt

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VALE DO CÁVADO INFORMATION AND ARBITRATION CENTER

www.ciab.pt

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ALGARVE INFORMATION, MEDIATION AND ARBITRATION CENTER

www.consumidoronline.pt/pt/

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ONLINE DISPUTE RESOLUTION

ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN

 

For updates and more information, see the Consumer Portal at www.consumidor.pt
(under article 18 of Law no. 144/2015, of 8 September)